FAQ

Where Are You Located?

We are based in Ōtautahi (Christchurch), New Zealand.  

Where Do You Ship To?

Shipping is available throughout New Zealand.
Costs calculated at checkout. 

If you are based in Australia and want to purchase our A4 Prints, please send us a message on our Facebook or Instagram, and this can be arranged! 

Do You Offer Local Pick Up?
 

Yes! This can definitely be arranged. Please select the "pick up" shipping option or alternatively you can order through our Instagram or Facebook direct messages. 

What Kind Of Print Paper Do You Use? 

All of our A4 prints are printed on 200gsm photo paper with a matte finish. 

Where Do You Source Your Prints? 

All of our prints are curated and designed by us, The Little Lighthouse Collective.
Our mission is to make transforming your interior space as easy and as inspiring as possible. We hope you find something that fits your space and taste! 


What Kind Of Wax Do You Use? 

We have chosen to work with soy wax, a vegan alternative that is kindest to our planet. Unlike Paraffin, it is the most sustainable to produce.

Whether decorative or jarred, every candle is handpoured right here in our humble workshop. We opt to minimize our wastage by collecting excess wax over time and re-pouring candles wherever possible.

Other Important Information

If your product is damaged in transit, please contact us at [email protected] detailing the damage with photo evidence and this will be followed up and investigated.

Other than products damaged during transit, we do not currently offer any refunds, returns or exchanges due to the variation expected from these handmade products.